A quality job requires expertise and care; skill combined with service. We do our work well and we do it the right way — by building true relationships with our customers. We deliver full-service attention, respect for deadlines, and zero surprises. At SMS, we measure our success by your satisfaction.

We pride ourselves in delivering unmatched service. Every client. Every project. We do this by adhering to these principles:

 

We're Independent.

As an independent partner, we tailor our service to match your needs. Throughout your project, you’ll work with a consistent, dedicated SMS team — no handoffs. And we own our equipment, which protects you the inconvenience of outsourcing or delays.


We're Prompt.

We’re committed to service — to delivering what you need, when you need it. If you have a process or equipment challenge, we’ll be there. And we’ll work around your schedule. We’re prompt, efficient and productive. Because we realize your business has no time for downtime.


We're Flexible.

Customization and flexibility are at the core of everything we do. We pride ourselves on communicating objectives clearly, and then seeing them through.

But, if your project changes — and we all know they do — we’ll take it in stride. Your satisfaction comes first, and we’ll do what it takes to hit the mark.